Shipping Information

At The Unskripted Games, we strive to ensure that your order reaches you promptly and in excellent condition. Our shipping policies are designed to offer both speed and convenience:

• Domestic Shipping: Orders are processed within 1-2 business days, with deliveries typically arriving within 3-5 business days thereafter. Shipping times may vary depending on location and external factors.
• Shipping Costs: Shipping fees are calculated based on the destination and the weight of your order. The exact charges will be displayed at checkout before you confirm your order.

Refund Policy

Your satisfaction is our top priority. We offer a straightforward refund and returns policy to ensure that you feel confident in your purchases:

• Return Policy: Items can be returned within 30 days of receipt for a full refund or exchange, provided they are in unused, original condition and sealed in their original packaging.
• Damaged or Defective Items: If your order arrives damaged or defective, please contact us immediately to initiate a return or exchange. We will handle all aspects of the return process for defective items and cover any associated shipping costs.
• Refund Processing: Once we receive your returned item and it passes inspection, we will process your refund. The funds will be credited back to your original method of payment within 7 business days.

For further assistance or to initiate a return, please contact our Customer Service team. We are here to help ensure that your experience with The Unskripted Games is nothing short of excellent.